Subscription Terms & Conditions

The information about our vitamin services and products at is provided for your information purposes. It should not be relied upon, or used as, the sole basis for making medical decisions. Such decisions should not be made without consulting your doctor and associated health care professionals.

If you rely solely on the information contained at then you do so at your own risk.

PillTime vitamin subscription product information is correct at the time of its creation at and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site and product information, including our detailed warning and allergen advice.

PillTime make every effort to display, as accurately as possible, the colours and images of our vitamin products at Any offer for any product or service made on this site is void where prohibited.

Our Products are not intended to treat, cure or prevent any disease, nor is the information supplied on our website or other promotional material intended to replace the individual advice available from your own GP. If you have a recurring health problem that concerns you, always inform and seek advice from your appointed health care professional(s)

If you experience an adverse reaction, stop taking our products and seek medical advice.

See below for further terms and conditions.

Further terms and conditions

Subscription & Payments

Vitamin subscriptions may only be purchased where PillTime is your nominated Pharmacy and is set-up to dispense your repeat prescriptions. Subscriptions are not currently available to customers who do not have repeat medication dispensed in PillTime pouches. You will receive an e-mail from us acknowledging that we have received your subscription order. Please note that this does constitute the acceptance of your order. Your order represents an offer to buy products from us. All orders are subject to acceptance by PillTime. We reserve the right not to supply vitamins if our pharmacists consider them unsuitable to be taken with your current prescription medicine. By subscribing to PillTime Ltd you are agreeing to pay a reoccurring periodic payment for an indefinite period of time until you or we cancel your subscription(s). We will take payment on the day your subscription goes into production along with your prescription pouches: this day may vary slightly month to month, based on your repeat prescription cycle start date. We will notify you where products may not be available. You agree to provide current, complete and accurate purchase and account information for all subscription purchases made on ‘Your Account’. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you where it is needed. If you pay for your prescriptions, we will take payment of your subscription(s) at the same time we take payment of your prescription. Should the payment fail for any reason, we will notify you that we have cancelled your subscription(s) and request that you contact PillTime to pay. We reserve the right not to renew your subscription(s) at any time and for any reason.

Subscription cancellation

You can cancel your subscription(s) or subscription trial(s) at any time from within ‘Your Account’ area on the PillTime website or App, or by contacting customer services by email or telephone. Should you terminate your subscriptions while your order is in production, we will proceed to send you that cycle’s subscription; the subsequent order and the automatic renewal of the subscription will be cancelled.


We are not responsible for delays outside of our control. If delays outside of our control occur, we will contact you as soon as possible to let you know and we will take steps to reduce the effect of the delay. Provided we do this we will not be liable for delays caused by the event. If there is a risk of substantial delay you can contact us to cancel the contract and receive a refund for any products you have paid for but not received.


Promotional codes and offers cannot be used in conjunction with any other offer or discount current or historical. Each promotional code or offer can only be used once per person. Before the end of a free trial, we will endeavour to alert you by email that we will attempt to take your subscription payment for the next month.


By agreeing to these Subscription Terms of Service, you represent that you are age 18 or above. These Terms and Conditions are effective unless and until terminated by either you or PillTime Ltd, and shall be governed by and construed in accordance with laws of England and Wales. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to our website or the service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.